Shipping Policy
Last updated: August 2026
At Appsmaya, we want every order to move from checkout to delivery with clear expectations and dependable communication. This Shipping Policy explains our shipping costs, order processing schedule, estimated delivery times, delivery services, tracking information, address requirements, and the steps to take if a shipping issue occurs.
Shipping Cost
Appsmaya offers a standard $6.99 flat-rate shipping fee for eligible orders. We use a straightforward shipping rate so customers can understand the standard delivery cost before completing checkout.
The applicable shipping charge is displayed during checkout together with the order total. Customers are encouraged to review all order details, including the delivery address and shipping charge, before submitting payment.
Order Processing
Our standard handling time is 1 business day. Processing begins after an order has been successfully submitted and payment has been authorized.
During this stage, Appsmaya prepares the products included in the order, reviews the order information, packages the merchandise, and prepares the shipment for collection by the selected delivery carrier.
Appsmaya specializes in Casual Dresses, Evening Dresses, and Maxi Dresses. Orders are prepared according to the products and quantities purchased during checkout.
Handling time is separate from transit time. Once the package has been prepared and transferred to the carrier, the shipment enters the transportation stage.
Order Cut-Off Time
Appsmaya's standard order cut-off time is 5:00 PM EST, Monday through Friday.
Orders submitted before the cut-off time may enter the current business-day processing cycle. Orders submitted after 5:00 PM EST may be moved into the next available business-day processing cycle.
| Order Timing | Processing Cycle | Handling Schedule |
|---|---|---|
| Monday–Friday before 5:00 PM EST | Current business-day cycle | Standard 1-business-day handling applies. |
| Monday–Friday after 5:00 PM EST | Following business-day cycle | Processing may begin on the next business day. |
| Saturday and Sunday | Next available business day | Order processing resumes during the next business-day cycle. |
Estimated Delivery Time
After an order has completed the handling stage and has been transferred to the delivery carrier, the estimated transit time is 2–6 business days.
Including the standard 1-business-day handling period, the estimated overall delivery timeframe is approximately 3–7 business days.
| Shipping Stage | Estimated Time | What It Includes |
|---|---|---|
| Order Handling | 1 business day | Order review, preparation, packaging, and shipment processing. |
| Carrier Transit | 2–6 business days | Transportation from the shipping facility toward the delivery address. |
| Overall Estimate | Approximately 3–7 business days | Combined handling and estimated carrier transit time. |
Delivery Services
Appsmaya works with established delivery carriers to transport orders to customers. Depending on the destination, package requirements, and service availability, your shipment may be delivered by USPS, UPS, or FedEx.
The carrier used for an individual order may vary. Carrier selection can depend on destination, package characteristics, operational availability, and the appropriate service available for the shipment.
- USPS — United States Postal Service.
- UPS — United Parcel Service.
- FedEx — FedEx delivery services.
Tracking Information
When tracking information is available, it may be provided after your order has been processed and prepared for shipment. Tracking information enables customers to monitor the shipment as it moves through the carrier's network.
A tracking number may be created before the carrier records the first physical scan. As a result, there may be a short period during which tracking information does not yet display movement.
Carrier tracking updates are controlled by the carrier and may appear at different intervals depending on the package's location and the carrier's scanning process.
Shipping Address
Customers are responsible for entering a complete and accurate shipping address during checkout. Please carefully review the recipient name, street address, apartment or unit number, city, state, and ZIP code before submitting your order.
An incomplete or inaccurate address may cause delivery delays, unsuccessful delivery attempts, additional carrier handling, or the package being returned to the sender.
If you identify an address error after placing an order, please contact support@appsmaya.com as soon as possible. We will review whether the address can be corrected before the package is shipped.
Address changes cannot be guaranteed once an order has entered processing or has been transferred to USPS, UPS, or FedEx.
Weekends & Holidays
Our shipping estimates are calculated using business days. Monday through Friday are the standard business days used for our processing schedule.
Orders submitted on weekends or recognized holidays may begin processing on the next available business day.
| Period | Effect on Processing | Delivery Consideration |
|---|---|---|
| Monday–Friday | Normal business-day schedule | Standard handling and transit estimates apply. |
| Saturday–Sunday | Processing resumes on the next business day | Weekend days are not included as standard business days. |
| Recognized Holidays | Processing may resume on the next business day | Carrier schedules may also be affected. |
| Peak Shipping Periods | Processing may experience increased volume | Carrier transit may take longer than the standard estimate. |
Delivery Delays
Appsmaya makes reasonable efforts to process orders according to the stated handling schedule. Once a shipment has been transferred to a carrier, however, certain aspects of transportation and delivery are outside our direct control.
Delivery may take longer than estimated because of severe weather, transportation interruptions, carrier facility congestion, seasonal demand, holidays, address issues, regional service disruptions, or other unexpected circumstances.
If tracking continues to show movement, customers should allow additional time for the carrier to complete delivery. If a shipment shows an exception or remains without an update for an extended period, please contact our support team.
Missing Packages
If your tracking information indicates that a package has been delivered but you cannot locate it, please check the common delivery locations around your property before contacting us.
- Check the mailbox or designated parcel area.
- Check the front entrance, porch, or other secure location.
- Check with household members who may have accepted the shipment.
- Check with neighbors or building management where applicable.
- Review the carrier tracking information for additional delivery details.
If the package still cannot be located, contact support@appsmaya.com and provide your order number and tracking information. Our team will review the available shipment details and assist where possible.
Damaged Packages
If your shipment arrives with visible damage, please retain the original shipping box, packaging materials, shipping label, and affected product.
Contact Appsmaya support as soon as reasonably possible and provide your order number together with a description of the issue.
We may request photographs of the outer packaging, shipping label, internal packaging, and affected product to help us review the shipment condition.
Contact Us
If you have questions about shipping charges, order processing, estimated delivery times, carrier services, tracking information, or a delivery concern, our customer support team is available to assist you.
Appsmaya
6 Graham Ridge Rd
Naugatuck, CT 06770-1558
United States
Email: support@appsmaya.com
Support Hours:
8:00 AM – 7:00 PM (EST), Monday – Saturday
