Frequently Asked Questions
Last updated: August 2026
Find clear answers to common questions about Appsmaya orders, products, payments, shipping, returns, refunds, and customer support. If you need additional assistance, our support team is available to help with your order and shopping experience.
General Questions
Learn more about Appsmaya, our products, and the basic shopping process.
What is Appsmaya?
Appsmaya is an online fashion store offering a curated selection of women's dresses for different occasions and personal styles.
Our current collections include Casual Dresses, Evening Dresses, and Maxi Dresses.
Where is Appsmaya located?
Appsmaya is located at:
6 Graham Ridge Rd
Naugatuck, CT 06770-1558
United States
How can I contact Appsmaya?
You can contact our support team by email at support@appsmaya.com.
Support is available from 8:00 AM – 7:00 PM (EST), Monday – Saturday.
Products & Orders
Information about products, checkout, and order processing.
What types of products does Appsmaya sell?
Appsmaya currently offers women's fashion dresses, including Casual Dresses, Evening Dresses, and Maxi Dresses.
How do I place an order?
Select the product you would like to purchase, choose the available options, add the item to your cart, and proceed through checkout. Review your shipping information and order details carefully before completing payment.
Can I change my order after placing it?
You should contact Appsmaya as soon as possible if you need to change an order. We may be able to assist if the order has not entered fulfillment.
Once processing or shipment has started, changes may no longer be possible.
Can I cancel my order?
Cancellation requests should be submitted as soon as possible. Appsmaya will make reasonable efforts to stop an order that has not yet entered processing or shipment.
Cancellation cannot be guaranteed once an order has been processed or shipped.
Payment
Appsmaya currently accepts PayPal for online purchases.
What payment method does Appsmaya accept?
PayPal is currently the only payment method available at Appsmaya.
Payment options or funding sources displayed within PayPal may vary depending on the customer's PayPal account and applicable transaction conditions.
Is my payment information secure?
Payment transactions are processed through the applicable PayPal payment infrastructure. Customers should complete payment only through the secure checkout process.
Never send your PayPal password, security codes, or complete payment credentials to Appsmaya by email.
What should I do if my payment does not go through?
Check your PayPal account, available funding source, and any verification requests shown by PayPal. If the issue concerns your PayPal account or authorization, PayPal may be able to provide additional assistance.
Shipping & Delivery
Appsmaya provides standard shipping information below. Delivery estimates may vary depending on carrier conditions and destination.
| Shipping Detail | Appsmaya Standard |
|---|---|
| Shipping Cost | $6.99 flat rate |
| Handling Time | 1 business day |
| Transit Time | 2–6 business days |
| Order Cut-Off | 5:00 PM EST, Monday – Friday |
| Delivery Services | USPS / UPS / FedEx |
How much does shipping cost?
Appsmaya currently charges a $6.99 flat-rate shipping fee.
How long does delivery take?
Orders generally require 1 business day for handling, followed by an estimated 2–6 business days for transit.
Actual delivery time can vary depending on the destination, carrier operations, weather, holidays, and other conditions outside Appsmaya's direct control.
Which carriers does Appsmaya use?
Appsmaya may use USPS, UPS, or FedEx for delivery depending on the shipment and service availability.
When is the order cut-off time?
The regular order cut-off time is 5:00 PM EST, Monday through Friday.
Orders or requests received after the applicable cut-off may be handled during the next available business period.
Cancel / Change Order
Can I change the size or product in my order?
Contact us immediately after placing your order. Changes may be possible if fulfillment has not started and the requested product or size is available.
Can I correct my shipping address?
Contact us immediately with the corrected address. We will make reasonable efforts to update the information before shipment.
Address changes cannot be guaranteed after an order has been processed or handed to the carrier.
Returns & Refunds
How long do I have to return an order?
Eligible products may be returned within 60 days, subject to the applicable Return & Refund Policy and its conditions.
How long does a refund take?
Once a refund has been approved and the required processing has been completed, Appsmaya's refund processing period is up to 12 days.
The time for the funds to appear in the customer's account may also depend on PayPal or the applicable financial institution.
Does Appsmaya charge refund fees?
No. Appsmaya does not charge refund fees for eligible refunds processed under the applicable policy.
Tracking
Will I receive tracking information?
Tracking information may be provided after the order has been shipped and the applicable carrier information becomes available.
Depending on the shipment, tracking may be associated with USPS, UPS, or FedEx.
Why has my tracking information not updated?
Carrier tracking systems may require time to register or update shipment scans. A temporary lack of movement in the tracking information does not necessarily mean that the package has stopped moving.
If the tracking information remains unchanged for an extended period, contact our support team for assistance.
Customer Support
If your question is not answered above, our support team can help with order-related questions and general assistance.
Monday – Saturday
Appsmaya
6 Graham Ridge Rd
Naugatuck, CT 06770-1558
United States
For assistance, email: support@appsmaya.com
